3 – Technology
No matter how much your technology needs have or will change as a result of COVID-19, it is important to know have what you need in order to move forward. Begin by reviewing the questions below and then the topic-specific resources.
- Will you need to adopt or add any new technologies or processes?
- Is your point of sale system adequate for moving forward?
- Have you reviewed if any cybersecurity improvements need to be made?

Cybersecurity Resources
Technology Resources
Webinars
Cybersecurity: How to Best Protect Your Business Online
How to Best Protect Your Business Online
Introduction/Agenda— (8.5 min)
How the workforce has changed— (2.5 min)
Remote work before COVID, and with COVID-19— (8 min)
Why should you have a VPN? And how it works— (6 min)
How to Protect Your Company – Business Owners— (11.5 min)
How to Protect Your Company – Employees— (8.5 min)
What will things look like after COVID-19? — (3 min)
Cybersecurity resources and assistance— (5.5 min)
Why businesses need remote cybersecurity— (1 min)
Q&A— (10.5 min)
Intro to the Best eCommerce Platforms for Small Business-Presented by Ray Sidney-Smith
Intro to the Best eCommerce Platforms for Small Business
What is eCommerce, and why should you provide it? — (8.5 min)
Six considerations for selecting an eCommerce platform – (10.5 min)
eCommerce tools – (27 min)
- WordPress/WooCommerce/Tax Jar – (6.5 min)
- Ecwid – (1 min)
- Magento – (2 min)
- Gumroad – (4 min)
- Shopify – (5 min)
- Big Commerce – (2 min)
- Squarespace – (2.5 min)
- Wix – (1 min)
- Square – (2 min)
Additional considerations – (10.5 min)
Q&A – (17.5 min)
Different Digital Products & Services to Consider Offering as a Small Business-Presented by Ray Sidney-Smith
Different Digital Products and Services to Consider Offering as a Small Business
Introduction/Agenda — (4 min)
What are digital goods and services? – (1.5 min)
What consumers are considering when purchasing digital goods/services – (4.5 min)
Things to consider about your digital goods/services – (11.5 min)
What you can do with goods/services that cannot be sold digitally – (2.5 min)
Types of digital goods/services – (35.5 min)
- Digital Media - (11 min)
- Subscriptions – (6 min)
- Advertising/Influence Campaigns – (2 min)
- Digital merchandise and virtual goods/money – (4 min)
- Tickets to virtual events – (2 min)
- Access to digital community platforms - (1 min)
- Interactive media - (2 min)
- Digital courses - (1 min)
- Software/Software-as-a-Service – (4 min)
- Streamlined, virtual services - (1.5 min)
Closeout/Q&A – (4.5 min)