Category: Hampton Roads

Drop It

Drop It

Stop, drop, and sip: Business owner beats the red-wine blues

Drop It is sold internationally through Amazon and in many US stores across half a dozen states. In 2018, her revenues jumped ten-fold, and she obtained an equity credit line of $50,000.

Drop It

You would not know it now, but for years Jenny Corcoran couldn’t drink wine. Even a single glass would leave her with a piercing headache. “And, while a martini is not a bad option,” Corcoran jokingly adds, “it really just isn’t the same.” Today, wine is a huge part of Corcoran’s life and livelihood.

Using her background in biochemistry, the University of Maryland graduate began to explore the connection between sulfites (FDA-required additive in wines for preservative purposes since 1988) and tannins (naturally occurring in most red wine from the grapes themselves) and their relationship to the dreaded RWH or red wine headache. While anecdotal evidence suggested that many people shared her experience, scientific research yielded further proof that there is a connection.

Jenny spent roughly a year and a half developing a liquid that targets and neutralizes the sulfites and tannins in red wines. She’s quick to assure customers that Drop It won’t prevent a hangover, but it has been shown to decrease the average person’s sensitivity to the headache-producing tannins and sulfite. “I like to call it ‘prehab,’ not rehab,” says Jenny.

The start of Drop It was the epitome of grassroots. Her friends kept asking her about the small bottle she would produce at dinners and parties, and she would explain what Drop It was and how it worked. “I would tell them to stop by the house, bring a little bottle, and I would fix them right up,” recalls Jenny. “There was one point when I had so many people dropping by my house with small bottles for me to fill up I almost felt like a dealer of some sort!”

It was clear that Jenny was on to something with Drop It. She began selling Drop It in a local wine shop in Cape Charles. Interest and demand continued to grow.

In 2017, Jenny participated in the InnovateHER Business Challenge facilitated by Old Dominion University and the Small Business Administration. Through this challenge, she became a client of George Bryan, advisor with the Eastern Shore SBDC of Hampton Roads. “He outlined the importance of profit models and having things on paper,” says Jenny. “He has been an endless source of great ideas and, above all, of contacts,” she adds. “Every connection he has brought me has yielded countless others — it has truly been invaluable.”

Today Drop It sells worldwide on Amazon, as well as at wine shops, boutiques, and wine festivals throughout Virginia. “It makes me proud that this product goes out into the wide world from right here in tiny Cape Charles,” says Jenny. “But what I really love the most is getting a review or feedback from someone who can now enjoy a glass of wine with a loved one that perhaps couldn’t have happened before. I get letters all the time,” Jenny says with a smile, “saying please don’t ever stop making this.”

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Arietta

Arrieta Construction

Constructing Success

In the period between 2010 and 2011, Ms. Arrieta company’s revenues grew from $1.9 million to over $2.1 million and she has created 5 new jobs and retained 7.

Originally from New York City, born and raised in the Bronx, Elaine Arrieta’s parents did all they could to ensure that their daughter had the best education possible. As she grew up, she worked in a variety of positions, including serving as the Executive Secretary to the VP or Nomura Securities. In 1992, Arrieta relocated to Virginia. She has been involved in construction for nearly 10 years working up from the bottom beginning as a laborer and advancing to office manager, executive assistant and accounting and project manager assistant.

When the opportunity presented itself for her to start up her own business, Ms. Arrieta jumped at the chance and quickly realized that she needed to become more knowledgeable about all aspects of business. Starting with online courses offered by the US Small Business Administration, she soon discovered the Hampton Roads Small Business Development Center, attending workshops and taking advantage of the counseling services offered. Arrieta Construction, Inc. was formed in 2009.

The SBDC has been a vital asset to my business’ quick success. I attended several workshops/events that cost next to nothing (many were free). It was and continues to be a “home base” for me. The staff is extremely knowledgeable and eager to assist with anything they can, to get you the information you need to succeed!

I highly recommend contacting your local SBDC for guidance on starting-up or even to further excel in your business.”

In the period between 2010 and 2011, Ms. Arrieta company’s revenues grew from $1.9 million to over $2.1 million and she has created 5 new jobs and retained 7.

Arrieta Construction provides construction services for most Government Installations in, but not limited to, the following Virginia communities: Yorktown, Lackey, Newport News, Hampton, Richmond, Norfolk & Portsmouth, Virginia Beach, Chesapeake, Williamsburg & Alexandria. Goals for 2012 include obtaining 8a Certification and expanding our commercial & residential service divisions.

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ifly, Virginia Beach

iFly

Simulating Success

While this project has not been completed, nor is there any guarantee of success, the advice and guidance provided by the SBDC played a large part in helping Mr. Pizzini advance his project to this point.

In October 2009, Robert Pizzinni met with SBDC counselors to discuss his vision for a sky-diving simulator to be built in the city of Virginia Beach. At that time, Mr. Pizzini had little knowledge of what should be included in a business plan and needed direction on the best course of action to move his project forward.

Mr. Pizzini is a former Naval Explosives Ordinance Disposal expert who wants to take his expertise and love of sky diving and establish an indoor training center. Mr. Pizzini met with three SBDC counselors and completed the Center’s NxLeveL training program, a 12 week course during which participants develop a complete business plan. His SBDC engagement greatly improved his knowledge of business and prepared him with a course of action to implement his vision. He had many questions about the project’s financing and there was considerable discussion about investors as well as other potential financing options available to him.

During the course of his research, Mr. Pizzini initially identified a location several miles from the oceanfront and the SBDC recommended that he begin discussions with the City of Virginia Beach and local developers to see if this project had any merit. The project caught the attention of one of the larger local developers who has included the sky-diving simulator as the anchor tenant in a retail and residential project.

While this project has not been completed, nor is there any guarantee of success, the advice and guidance provided by the SBDC played a large part in helping Mr. Pizzini advance his project to this point. He has a real chance of being the catalyst behind an attractive new oceanfront development project which would generate new jobs both during the construction phase but also during its operation. It would provide Virginia Beach with yet another attraction to draw tourists to the city, go a long way in saving the military scarce travel and training funds while also ensuring that military readiness is maintained and improved.

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Peoples Pharmacy

Peoples Pharmacy and Diabetic Clinic

The People’s Choice

People’s Pharmacy won the first large ($100,000+) SEV A CI Members Award from the City of Virginia Beach, making the city her first client.

Dr. Anna Peoples wants to solve a problem in her community: the high prevalence of diabetes in the Norfolk area. She is opening Peoples Pharmacy and Diabetic Clinic as a conventional/holistic approach to the disease, and Peoples Pharmacy will be providing services to the entire Hampton Roads area. “Here you can find a one-stop service,” says Peoples. “You eliminate the need for the patient to go to several locations.” At Peoples Pharmacy, a patient can see her physician, have lab work done, and fill a prescription if she chooses.

The business has yet to open its doors to the public, but the Pharmacy has already won the first large ($100,000+) Southeastern Virginia Contracting Institute (SEVA CI) Members Award from the City of Virginia Beach. That means that the city is Dr. Peoples’ primary customer, and she plans to open another pharmacy in Virginia Beach within the next year.

Dr. Peoples credits the Hampton Roads SBDC with helping her win the award. She first went to the Hampton Roads SBDC in Hampton Roads for help with a business plan. From there, she was referred to the SBDC office in Norfolk, where she finished the plan and received help writing a proposal for the Virginia Beach award. “The SBDC has very outstanding people,” says Peoples. “They are a very good resource. I can’t say enough good things about them.”

It won’t be long before Peoples’ customers are saying the same thing about her clinic and pharmacy, which fills a real community need. The business is in a multipurpose building with a full-service pharmacy and employs four people, including Dr. Peoples. With plans to expand in the future—including bidding for business in the City of Norfolk—Peoples Pharmacy is sure to bring good health to the region. “We like to believe this is where people come to get healthy and stay healthy,” concludes Peoples.

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J&H Lawn Service

J & H Lawn Service

Growing Business Branches Out

J & H Lawn Service has grown from 6 full-time employees to 12, and has increased gross revenues from $316,000 to $681,000 over the past five years. “Year to date, we’re $40,000 ahead of where we were last year,” said Wayne Blank.

Wayne Blanks’ business started with a classified ad in the local paper. “In 1998 my son decided he wanted to go into the lawn care business,” Wayne Blanks says. “My wife was looking through the paper and saw J & H Lawn Service for sale.” J & H Lawn Service was started in 1992 by Janet and Henry Brown as a business for their two sons. “Henry was in his 70s then, so we struck a deal and acquired the business in 2000,” Blanks says.

Blanks’ wife Carolyn and son Daniel went to the Hampton Roads SBDC and started attending cohort meetings led by Associate Executive Director Debra Farley. “Once a month Debra invited some of her clients to come, and she would bring in speakers and work with us,” Blanks says. “Debra was also instrumental in getting us linked up with a lender and getting our small business loan. That helped us get a tractor and some of our larger equipment.”

The business grew steadily and branched out to serve the areas of Hampton, Newport News, Williamsburg, Yorktown, Suffolk, and Chesapeake. “About 80% of our business now is commercial,” Blanks says. The company now serves local governments, Thomas Nelson Community College, and the College of William & Mary. Recently the company acquired Colonial Williamsburg as a customer.

With the help of the SBDC, J & H also explored new technologies. “Several years ago we got into hydroseeding,” Blanks says. Not many other businesses offer the service, and it is considerably cheaper.

As the company grew, the SBDC provided assistance in a variety of ways. “Debra Farley is constantly seeking out topics that we’re interested in,” Blanks says. “The SBDC has been so good to help us understand the process. Not only that, they also make sure we’re in compliance with the regulations on fertilizer and pesticides that we have nowadays.”

The company has grown exponentially since Blanks took ownership. Gross revenues have doubled in five years, growing from $316,000 to $681,000. Blanks noted with pride: “Year to date, we’re $40,000 ahead of where we were last year.” Initially the company had six full-time employees; now there are 12.

“The SBDC has enabled J & H Lawn to methodically grow not only fiscally but in doubling our number of employees,” Blanks says. “This has impacted the lives of folks in the Hampton Roads area. I attribute our success in large part to the cohort meetings and partnership we have had with fellow business owners and the specialized training opportunities provided by the SBDC.”

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Adele Diamond

Adele Diamond

A Diamond in the Rough

Adele Diamond created 5 new jobs and sales doubled from 2015 to 2016. “We went from half a million dollars to over a million from one year to the next!” exclaimed Lyons.

Chris Lyons has been entrepreneurial his whole life. When his wife decided to open a jewelry store in 2008, it was a perfect fit. Lyons got involved a few years later to help grow the business, and today Adele Diamond is thriving.

Like every small business, Adele Diamond has faced its share of challenges. Lyons describes their primary issue was getting the word out about their business in an environment with seven or eight other jewelers. “We were a smaller business competing with larger businesses and inventories,” says Chris Lyons. “We chose to have a smaller, curated inventory.” By focusing on the customer and choosing to showcase in-demand rings at affordable prices, the business began to grow.

Lyons also knows the power of connections, so he began to reach out to the surrounding community. Through networking with people outside the store, the couple began to make new friends and business connections, and they got involved with nonprofits and neighboring businesses.

As part of his community involvement, Lyons joined Propel in 2015, a mentoring program developed by the Hampton Roads SBDC and the Hampton Roads Chamber of Commerce. It includes a two-month “boot camp” about business principles, followed by mentoring. Lyons wanted to understand the basics of marketing, accounting, and finance, as well as to meet other business owners.

The program was extremely helpful and contributed to Adele Diamond’s growth, according to Lyons. “Our business from 2015 to 2016 doubled its sales. We went from half a million dollars to over a million from one year to the next.” Lyons and his team also relocated the store. He credits the relocation, which they did on the advice of the SBDC, with the increase in sales.

Their recent growth has allowed Adele Diamonds to shine, and they intend to continue doing so. They have their eye on growth, focusing especially on e-commerce. “We would like to be one of the best choices online,” says Lyons.

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G2 Ops

G2 Ops

Mission Possible: G2 Ops Redefines Small Business

G2 Ops is currently working on a five-year contract, valued at up to $15.6 million. They have 40 staff members spread throughout their Virginia Beach, San Diego, and Arlington Offices.

Military contracts, cybersecurity, and systems engineering may not be the first things most people think of when they heard the words “small business.” But for Tracy Gregorio and her company, G2 Ops, these specialties are their bread and butter. Based out of Virginia Beach, G2 Ops delivers Model-Based Systems Engineering (MBSE) and cybersecurity services. Their services help clients improve their configuration management and cyber posture, and their target allocation of their limited resources to fulfill their business mission.

G2 Ops was founded in 1999, focusing primarily on military training and ship repair. When Gregorio joined in 2013, the company switched its focus to expanding their systems engineering services. “Our business is set apart by our people. We hire smart, energetic staff. Our corporate values are integrity, excellence, innovation, and customer worldview. These are ingrained into our culture.”

Like all small businesses, G2 Ops faces the omnipresent challenge of cash flow. According to Gregorio, although the financial needs are non-stop, that can be a sign of healthy growth. “There is always something to pay: employees, federal taxes, business license fees, health insurance, corporate liability insurance, worker’s compensation, unemployment taxes, rent, phones, internet service, and on and on it goes,” says Gregorio.

The Hampton Roads SBDC assisted G2 Ops in submitting a winning proposal that resulted in a five-year U.S. Navy contract, valued at up to $15.6 million, for systems engineering work in San Diego, California. The contract kicked off in September of 2016.

“Right now our revenue is generated through Department of Navy contracts,” says Gregorio. “We are working to diversify our revenue and the SBDC has done a few things for us, including introducing us to potential new customers and other contract vehicles like GSA. They have also provided research on other industries where we would like to diversify,” Gregorio says.

Gregorio says that the Hampton Roads SBDC is one of many reasons that Virginia is a great place for small businesses.

“Virginia is rich with opportunities to expand our business and serve federal customers and commercial companies located and headquartered in Virginia. Virginia and its elected leadership are striving to lead the nation in cybersecurity,” Gregorio says.

She adds that small businesses need to be intentional about pursuing the opportunities that are available.

“We have purposely utilized the resources of the SBDC and Virginia Beach Economic Development, as well as Senator Warner’s staff. We graduated from the VALET program offered by Virginia Economic Development Partnership,” says Gregorio. “There are resources available but they need you to communicate your needs and push them to work on your behalf.”

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Northern Neck Popcorn Bag

Northern Neck Popcorn Bag

Sweet, buttery success at Northern Neck Popcorn Bag

The Crowders launched in early 2016 and now have 9 employees and strong sales. They go through 55 pounds of unpopped corn and 50 pounds of butter in an average month.

Growing up working at the family snow-cone stand, Terri Crowder never dreamed her full-time job would one day be selling delicious, savory popcorn from a shop in the heart of charming downtown Kilmarnock, but that is just what she is doing.

She and husband Kevin, a full time chaplain at Mary Washington Hospital, have run Northern Neck Popcorn Bag since November 2016, after settling on Kilmarnock as the ideal location for their popcorn shop. “We just got the vibe that this was the perfect spot,” says Terri. “And we pursued it.”

Although both Crowders come from experienced entrepreneurial backgrounds, Terri still found herself up against some roadblocks when they decided to move forward with their business. The SBDC at the Community Business Partnership in Springfield was there and ready to help. They were able to help Terri craft a business plan, and she was particularly impressed with the quick turnaround of the expert advice they offered.

“I had to put together a package to give me a framework. They evaluated what I needed to work on and they did it in a short amount of time,” Terri says. This enabled things to get popping, literally, for Northern Neck Popcorn Bag, and they show no signs of slowing down.

Terri and Kevin were awarded the Virginia Living magazine’s 2017 Made in Virginia Award.

“I love doing this, and I am amazed by what we’ve been able to do,” Terri says. “From helping families to creating jobs, we are able to do a lot of giving back to the community, and I am so incredibly proud of that.”

The Crowders believe that their popcorn is more than just a tasty snack, it is a memory waiting to be made. “What sets us apart is what people experience through us. We give our customers something that they can share with their loved ones, friends, and family. And I think that’s a really special thing, a unique food experience,” says Terri.

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Legacy School Apparel

Legacy School Apparel

SBDC shares a legacy of success

After becoming SWaM (Small Women and Minority-owned) certified with the help of the SBDC, Legacy won its first SWaM business contract with Tidewater Community College for $30,000.

Drenna Love had a problem, so she solved it by starting a business. “Our boys attended a church school,” she says. “After September you were just out of luck if you needed a uniform; none of the local retail stores had them.” In 2005, Drenna launched Legacy School Apparel.

According to Drenna, her success started at the Hampton Roads SBDC. “My relationship with the SBDC began in 2004 when I attended my first workshop on how to start your own business,” she recalls. “I gained valuable information on choosing a legal structure, writing a business plan, and financing a business. I really enjoyed the one-on-one coaching sessions with Debra Hamilton Farley, Associate Executive Director at the SBDC. Whenever they held a workshop that I could benefit from, I always made sure to attend,” she says.

One topic Drenna found particularly challenging was marketing. “My background is in accounting and bookkeeping, so when it came to marketing, I was all over the place,” she says. “I attended as many traditional and social media marketing webinars and seminars as I could. My mission for 2017 was to put together a strategic marketing plan.”

Debra, who has remained Drenna’s SBDC consultant over the years, helped. “Mrs. Farley suggested I put together a presentation packet for a new school I was interested in doing business with,” Drenna notes. “I didn’t get that contract, but I used the presentation packet at two other schools and won contracts with them both.” Last March, Drenna met with Virginia SBDC Retail and Restaurant Consultant Marc Willson. “He came out, evaluated our store, and gave me some pointers on marketing,” Drenna says. “One thing I like about the SBDC: if you’re going in the wrong direction, they will tell you, which is what you want.”

“This past summer I won my first SWaM (Small Women and Minority-owned) business contract for $30,000 with Tidewater Community College,” Drenna says. She became a certified SWaM vendor after completing an SBDC workshop on that topic.

Clients for school uniforms continue to grow, and Drenna added graduation apparel to Legacy’s inventory. “Often we moved into career apparel and became the go-to place for small business uniforms,” Drenna notes. “When we added medical apparel, we started working with several medical training schools.”

Throughout 2017, Drenna continued to add marketing initiatives. “Mrs. Farley reminded me of all the great tools and resources on the Virginia SBDC website,” Drenna says. “I felt like a child at the candy store when I found all the webinar recordings I needed to help me put together my strategic marketing plan. I’m at the point now where I feel like I’m on the right track,” she concludes. “Thanks to the SBDC I have a marketing plan in place to grow the business and take it to the next level.”

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