Category: 2017

Cruz Productions

Cruz Productions

Cruz Productions Shares Love of Music

Since November 2015, Cruz Productions has grown to 8 employees and has expanded their business to include photography, videos, and other media-related services.

Joel Cruz, Patrick Zurn, and Brent King are firm believers in an old adage, “Do what you love, and you’ll never go to work a day in your life.” The trio of entrepreneurs turned their love of music into a business, Cruz Productions, a rapidly growing DJ, videography, and photography business serving Southside Virginia and regions beyond. “I’ve always had a passion for music,” Zurn says. “I saw this as an opportunity to not only enjoy my passion for music, but also to give people a memorable experience.” CEO Joel Cruz and COO Brent King shared a dorm room at Longwood University. “We met in the community lounge and immediately connected,” Cruz says. “Brent was the first to get me a DJ gig at Longwood, and Patrick was the one who helped us break into the Greek-life market, which ended up being our largest source of revenue during our initial start-up phase.” They learned about the Longwood SBDC in Farmville from a professor. The trio scheduled an appointment with consultant Kim Ray. “She helped with all the required paperwork, helping us define what our company actually is and how we should run it,” King adds. “She was involved in every aspect, and she deserves all the credit.” With Zurn’s love of music, Cruz’s DJ skills, and King’s connections, the stage was set, the lights were cued, and Cruz Productions was born. The three friends launched their business on November 3, 2015. “The SBDC helped our business immensely,” King says. “Although we’re business majors, the classes at the University couldn’t possibly have prepared us for what was entailed in owning our own business in terms of paperwork, approvals, certifications, and doing everything by the book.” Support from the SBDC didn’t end with start-up help. Cruz Productions has continued to benefit from ongoing check-ins with the SBDC staff. “They’ve been a pillar for us to fall back on whenever we had something we did not quite understand, particularly with tax questions and regulations,” King says. “The SBDC is a place we can walk into anytime and have a question answered.” “We developed our business out of a genuine passion for music,” Cruz concludes. “Money eventually came, but it’s not the center of our drive. When the hard times come around, which they will, looking back on why we started our business will keep us going. Remember, but never stop pushing forward, and don’t be afraid of risk. Do what you love.”

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Piedmont Regional Feeding

Piedmont Regional Feeding & Oral-Motor Clinic

Business of the Year Builds on a Plan

“PRFC started in 2006 with just one employee-me. Now we have 26 full-time and 3 part-time employees. I’m very proud that PRFC was named the 2016 SBDC Danville Region Small Business of the Year,” Boone said.

Piedmont Regional Feeding

Amie Teague Boone was still in elementary school when she started making plans to start her own business. Fast forward to 2016 when the Piedmont Regional Feeding & Oral-Motor Clinic (PRFC) she established was named the 2016 SBDC Southern Region Small Business of the Year.

“At the age of 10, I started writing to universities asking how to become a speech pathologist,” she says. “After I went to 4-H Camp that summer and learned sign language, I decided I wanted to be a deaf interpreter. Gallaudet University sent a brochure that said deaf interpreters work closely with speech pathologists. That’s what I decided to be.”

After earning her Master of Arts in Communication Sciences & Disorders from UNC Greensboro, the Danville native worked for five years as a clinician. “I felt I needed that realworld experience before starting a business,” she says.

In 2006, Boone decided to step out on her own in a specialized field. “It was just me when I started the business,” she says of the PRFC “There are only a handful of feeding clinics in the nation not attached to a hospital or university. We work with different issues—a baby having trouble with swallowing, patients with autism who can’t stand textures in the mouth, or someone who’s had a stroke and can’t swallow.”

To get the right start for her business, Boone contacted Longwood SBDC-Danville Director Diane Arnold. “When I took her class on how to write a business plan, I was seven months pregnant and started having contractions in class,” Boone recalls. “Everyone asked if I wanted to leave, but I stayed. I wanted to write that plan!”

Boone credits the SBDC with helping her business weather the recession in 2008. “During that time, funding cut off just like that,” she says. “I was able to persevere because the SBDC gave me the resources and knowledge to keep going—and I will always be grateful.”

Another setback occurred three years ago when Boone’s husband of 14 years developed leukemia and passed away. “My team of employees kept the business going,” she says. “At that time I also realized our business was no longer following our original plan, so we started a vision implementation to get back on track.” A chart with the company’s vision is now displayed on the conference room wall. “Everyone can see why we’re making the decisions we make and what’s next. That keeps all our employees invested,” Boone says.

Several years ago PRFC moved to a new location that allowed the business to expand. “We recruit from all over the country,” Boone says. “We bring master’s degree and doctoral-level people to this area.” PRFC currently employs 26 full-time and three part-time employees.

“The SBDC has been a big component in helping me get the resources and knowledge I need,” Boone concludes. “I might not be here today without them!”

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Pranapiloga Yoga Studio

Pranapiloga Yoga Studio

A Successful Business is No Accident

Pranapiloga Yoga Studio started with one employee back in 2015; since then, they have grown to a staff of 14 with 230 active clients.” This was an opportunity to bring something I love to a place I’ve grown to love,” Elsen said.

It was an accident in 2012 that motivated Rebecca Elsen to start her own yoga studio, but it’s no accident that her business is a success. In 2016 Elsen was named the Culpeper Chamber of Commerce Entrepreneur of the Year and was voted “Best of the Best” by readers of the Culpeper Times-Exponent.

Following her accident, Elsen decided to move from Fairfax to Culpeper. “I wanted to go to a place where the lifestyle isn’t so hectic,” she says. The yoga practitioner, who had been teaching yoga since her late teens, soon noted a lack of yoga studios in her new location. “I thought there was an opportunity to bring something I love to a place I’ve grown to love,” she adds.

In March 2015, Elsen paid a visit to David Reardon at the Lord Fairfax SBDC in Culpeper. Elsen was teaching private and small group classes but wanted a downtown location for a dedicated yoga studio. “David was full of great information and gave me tons of tips,” she says. “The SBDC seminars were really helpful, too—like the one on Facebook and social media.”

Elsen’s opened the Pranapiloga Yoga Studio in April 2015. “I was fortunate that I was able to start this business with my own capital, but learning to draft the right kind of business plan was a big help,” she says. The studio offers private and small group classes in yoga, yoga therapy, and Pilates including both land- and water-based environments. Waterbased classes are taught at the Powell Wellness Center pool.

“I like to think outside the box,” Elsen says. This philosophy extends to her clients. Once a month the studio holds a class for persons with mental and physical disabilities. “You have to learn how to work with them,” she says. “One client was afraid to go downstairs, so I sat down beside her, and we scooted down together.”

Elsen’s business model is obviously a successful one. Her staff, starting with herself as the only employee, now includes three karma yoga ambassadors, two meditation teachers, four yoga teachers, and four part-time instructors. Her client database currently includes 230.

“When I opened my business, I felt that if one person showed up, I was OK,” Elsen says. “Teaching and sharing yoga is my favorite thing to do.” As the business grows, Elsen plans to continue her visits to the SBDC. “I don’t have the experience,” she says. “So it’s better for me to lean on people who do.”

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Crooked Road General Store

Crooked Road General Store

Melodies and Memories

This year, Edwards will have resources to expand the Crooked Road’s location and services, including hiring additional people to help the 9 dedicated volunteers.

A long-empty, abandoned ruin of a convenience store across from her driveway was the first glimpse Marla Edwards had of the vision that would become the Crooked Road General Store. Once known as Collins Market, an establishment famed for its corned-beef sandwiches, it was now an eyesore, and years of disuse had left it filled with dust and debris. “Despite that dark, windowless, cinder-block interior,” Edwards recalls, “I felt warmth.”

Under Edwards’ care, it has become “a convenience store and a little more.” Today, instead of corned beef, the Crooked Road is known for its Monday Night Singing Suppers, featuring local as well as celebrity bluegrass and gospel musicians and a reasonably priced Blue Plate Supper. “My first love is music, and my second is my community,” Edwards says. “What I’m doing here with the store allows me to bring those things together.”

The Virginia Highlands SBDC was one of many team players who helped Edwards turn her vision into reality. With encouragement at the project’s beginning and continued support along the way, Edwards credits the SBDC’s Client Specialist Sue Wagner, as well as a host of loving friends and family members, for making her country store a success.

Wagner helped Edwards create a business plan and walked her through every step of execution. She also encouraged her to participate in local business-plan “challenges” that allow business owners to compete with each other for prize money. Edwards says these competitions were great learning opportunities.

Initially tentative about her bold decision to buy the property, Edwards credits the SBDC and her support system for putting her worries to rest. “The apprehension disappeared,” she says. “And only the good memories, uplifting attitudes, and the complete fun of cleaning up, clearing out, and rebuilding remained.”

Today the bustling Crooked Road Convenience Store is a far cry from the rundown building it once was. On Monday evenings the rooms swell with the sound of fiddles, banjos, and guitars. Regulars, who have attended nearly all of the 300+ supper events, line the weathered wood floors. In the end, like the last sweet note of an old melody hanging in the air, the thing that remains for Edwards is the love and the memories.

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Corner Kitchen

Corner Kitchen

Corner Kitchen Realizes Small Town Dream

Corner Kitchen now employs 8 to 10 people and has seen an upturn in customer flow, with increased profits of 50% over the last year.

Laurie Allen always said she’d marry a chef. Four years ago she did and in the process realized another dream when she and husband Sam opened their own restaurant in Blackstone.

“Sam grew up in Blackstone, and I’m from Vermont,” she says. “We’ve been in the restaurant business for years, but Sam’s dream was to have his own restaurant.”

Trained in French cuisine, Sam acquired his culinary skills at the New England Culinary Institute. “We were co-owners of a restaurant in Chapel Hill with two other gentlemen when we heard about the Blackstone restaurant for sale,” Allen says. The Allens decided to buy it for two reasons—to be near family and to own their own business. “We’d lived in cities for 15 years, so it’s really nice to be in a small town,” Allen adds. “We love it!”

Allen admits that making the change from an urban to a small-town business model did take some adjustments. “Blackstone and Chapel Hill are very different places,” she says.

The first step was to rename some of their menu choices. “It was a challenge at first to try new things here,” she says with a smile. “A classic French name can be hard for the servers to pronounce, so a lot of times we just change the names on the menu. If it sounds too ‘hoity-toity,’ nobody wants it. We didn’t want that kind of feeling.”

To help the couple get off to a good start, Sam’s mother recommended a visit with the Longwood SBDC in South Boston. “We ended up chatting with SBDC Business Analyst Gary Shanaberger, who gave us a lot of information,” Allen says. “The business part of a company is something a lot of people don’t know. The SBDC’s program was a huge help to us.”

Shanaberger helped the new business owners develop their business plan. “That’s the most difficult part,” Allen says. Although the Allens did not take out a loan, the business plan the SBDC helped them create still proved helpful. “It showed us what we needed to look for as far as numbers go and what we were projecting,” she says.

The Corner Kitchen, which has eight to ten employees, has seen a significant increase in business since opening in June 2015, especially on Saturday nights. “This year we had a steady stream of customers during the Christmas parade and a packed house after,” Allen says. “Last year, not so much.”

The Allens credit their success to experience and the assistance provided by the SBDC. “Opening your own restaurant can be a scary prospect; to have help from the SBDC was amazing,” Allen concludes. “We’ve been welcomed by the community— that’s very exciting for us.”

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College Nannies & Tutors

College Nannies & Tutors

Building on Stronger Families

College Nannies & Tutors started with 45 employees in 2014, grew to 205 employees in 2015, and expect to double that number in 2016. They generated $700,000 in growth in 2015 and expect their sales to increase by 60% in 2016.

Simon and Caitlin Gillett opened a business because they saw a need in the Fairfax community they now call home. “When we moved to the United States, we noticed there were a lot of working families without grandparents nearby,” Simon Gillett says. “We’re a couple like that with a young family.”

The Gilletts decided to open a childcare franchise of College Nannies & Tutors, a national organization that provides caregivers who bring order, organization, and options to family life.

As the name suggests, College Nannies & Tutors provides reliable childcare and tutoring to children “from cradle to college.” “From infancy we provide child care. As a student ages and requires homework help, we offer tutoring up to college.” The company hires experienced nannies and sitters and requires CPR training and First Aid certification. If sitters have questions or concerns while on the job, Caitlin Gillett or another manager is always on call.

When planning his business, Gillett looked up the Mason SBDC. “I was a college professor, and the connection with the university led me to the Mason Enterprise Center,” Gillett says. “When you’re starting a business, there are a lot of administrative details that need to be dealt with, and knowing there is someone to support you when you run into a roadblock is important. The SBDC helped us with a business plan as well as financial aspects, marketing, franchise opportunity, and accounting.”

“We opened in 2014 with 45 employees,” Gillett says. “In 2015 we had 205 employees, mostly part time. This year we’ll double the number of employees.”

In 2016 the Gilletts launched a My Sitters app that allows clients to book a favorite sitter with as little as three hours’ notice. “It complements what we’ve been doing for a long time—building stronger families,” Gillett says. The last three words of that comment, Gillett adds, are the company’s mission statement. “We’re not a website,” he says. “We’re local and based in this community.”

Gillett noted that his business had $700,000 in growth in 2015 and expects a 60% increase in 2016. “The SBDC is about peace of mind,” Gillett concludes. “The SBDC is always there and ready to help if we need them.”

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C&C Piping and Fabrication

C&C Piping and Fabrication

Not Just a Pipe Dream

With encouragement from the SBDC, Cyrus applied for and won a $15,000 grant to expand the business. She is currently looking for a suitable storefront location before expanding into a 10,000-square-foot industrial space.

Starting a business is like cooking from scratch. So says Codie Cyrus, owner of C&C Piping and Fabrication. “It’s like not knowing how to cook,” says Cyrus. “Someone puts you in the kitchen and you say, ‘OK, where’s the recipe?’” Cyrus and her husband, Cody Hurd, have found their recipe for success: hard work, a sound business plan, and community support.

In October 2015, Cyrus and Hurd had an idea for a business that would capitalize on Hurd’s experience as a welder. Welding is both a trade and a talent, and Hurd is extremely good at it. He began welding when he was 12 years old and trained at a technical institute in Missouri. He has traveled all over the country working on welding projects. When the time was right, he and Cyrus decided to go into business for themselves. They would fill a need for mid-sized industrial projects. He would do the repair, maintenance, and design/ fabrication work; she would run the business.

Cyrus had a lot to learn. She researched a great deal on her own and then signed up for Pop-Up Altavista Program. The SBDC at Central Virginia Community College partnered with Altavista on Track, Altavista’s Main Street Program, to deliver a nine-week curriculum based on the GrowthWheel® methodology for start-ups and expanding businesses. Although Cyrus was aware that grants were available through the program, she didn’t intend to apply for one originally, as her business is outside the town limits. With encouragement from Nathan Kolb and Stephanie Keener at the SBDC, she applied for and won a $15,000 grant to expand the business. She and Hurd are currently looking for a suitable storefront location.

Cyrus notes that their expansion happened very quickly. They created a five-year plan and grew into it within the first year of business. And they are grateful for the community support they have received. “It’s all about the support system,” she says. That system has contributed to C&C’s success, helping them turn their dream into a reality.

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Discovery Time Reading

Discovery Time Learning Center

Learning on the Go

Discovery Time Learning Center opened in 2014 with a profit the first year; revenues exceeded $1 million in 2015 and are expected to be $1.2 million in 2016. They have also been able to create 23 jobs.

Stephanie Harris began planning the child daycare center she opened in 2014 while still in high school. Profitable its first year of operation, Harris’ Discovery Time Learning Center in Alexandria had revenues exceeding $1 million in 2015 and anticipates an increase to $1.2 million in 2016.

“Having my own daycare center was a dream I’ve had since I was 15 years old,” says Harris. She was part of a comprehensive early childhood program for three years while in high school. Continuing to make plans, Harris went to the Alexandria SBDC in 2011 for advice while pursuing her Master’s in Special Education at George Mason University and working as a middle school teacher. “I needed something to hold me over,” she explains. “My goal was to open a daycare operation for 75 to 100 children in the Del Ray area of Alexandria where there is a large millennial population,” Harris explains. “There continues to be a demand for child daycare facilities there; all of the centers in operation now have waiting lists.”

As Harris continued to make plans, Alexandria SBDC Financial Analyst Jack Parker introduced her to a successful daycare operator in the area who became a mentor. “Most of my research was learning on the go,” she says.

“The SBDC was a one-stop shop for me. They helped me with everything,” Harris says. “I worked with Jack Parker on my business plan, and he connected me with a real estate broker. It took two years to find a location with room for a playground and parking.” Parker also approached Eagle Bank, which eventually approved the SBA 7(a) loan Harris was seeking.

A second property is now on the agenda for Discovery Time. The additional location will make room for more families currently on a waiting list. “We started with 20 kids, and now we’re at 85,” Harris says. “Currently the staff is at 23.”

Harris hasn’t forgotten that the SBDC is the place that helped make it happen. “I recommend the SBDC one hundred percent,” she concludes. “The one-on-one attention the SBDC provides is remarkable.”

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