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The online shopping season is starting sooner than ever! Retail and Small Business Strategist Marc Willson has useful tips and best practices ready for you to implement NOW.
Featuring: Tisha McCoy-Ntiamoah, Owner/Chief Popcorn Enthusiast of PrePOPsterous Gourmet Popcorn.
If you would like to meet with Marc Willson one-on-one send an email to

In this video Marc Wilson, retail strategist for the Virginia SBDC, discusses re-opening and operating your business during the COVID pandemic. The session is specifically focused to be helpful to retail, restaurant, and hospitality businesses and will address issues in those industries.

Introduction/Agenda – (3 min)

7 things every business should do (9 min):

Re-entry and the importance of personalization/communication – (1.5 min)

Running your business in Phase II/Phase III/the new normal – (4 min)

Best practices and ideas to promote your business – (11 min)

Ways to increase customer engagement/Additional tips – (3 min)

Virginia SBDC