2012 Dr. Kat Mayes and Dr. Tess Graf, Quintessential Chiropractic, Chesterfield
Quintessential Chiropractic is owned and operated by Dr. Kat Mayes and Dr. Tess Graf. They have been together their whole lives. Born only ten months apart, the sisters were in the same grade all through school. Their time at Life University was no different -- they took every class together. Their mom and dad even joked that they share a brain cell. They also share a love of helping others achieve better health through chiropractic. Both hold advanced certification in Activator Methods Chiropractic Technique and regularly add to their knowledge and expertise through continuing education programs and professional conferences.
The two sisters contacted the Crater SBDC right after completing their medical degree. They were seeking assistance with putting together a business plan. Dr. Mayes indicated that with all their medical training, business planning was not taught. The Crater SBDC Director worked with the clients teaching them how to put together a sound business plan and financial projections. The business plan was completed along with the financials, and both sisters were excited about the accomplishment.
The biggest challenge for this start-up company was obtaining funding. In spite of obstacles, they plowed ahead with the business learning to make use of the resources they had. Within a year they were able to move the business from their home to a commercial building. The SBDC provided marketing strategies and assisted them with their Open House when they launched the business in their new offices in the spring of 2012. Today they are in their new beautiful location. Sales have already increased and their client base has doubled. They also hired a part-time receptionist.
Drs. Kat and Tess stated, “Crater Small Business Development Center worked with us to create an excellent business plan and presented us with the opportunity to sit down with a marketing professional. Although we were unable to obtain financing due to the state of the economy and unwillingness of lenders to work with start-up companies, the SBDC worked diligently to help us by putting us in contact with non-conventional lending resources. They continue to offer support through classes, QuickBooks assistance, and other resources. The Crater SBDC has supported us in many ways, including offering encouragement and words of wisdom when things were not going our way. We are grateful to have access to such a wonderful resource.”
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