Last Updated: January 26, 2026
Virginia Small Business Development Center (SBDC) (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard information when you visit our website and interact with our marketing communications.
This website uses tracking technologies and marketing automation services provided by Constant Contact, Inc. By using our website, you consent to the practices described in this Privacy Policy.
1. Use of Tracking Technologies (Cookies & Pixels)
We use cookies, tracking pixels, and similar technologies, including those provided by Constant Contact, to collect information about your interactions with our website and marketing emails.
These technologies help us to:
- Understand how visitors engage with our website
- Measure campaign effectiveness
- Deliver personalized marketing messages
- Trigger marketing automations
- Segment audiences for targeted communications
Cookies are small data files stored on your device when you visit a website. Tracking pixels are tiny graphics embedded in web pages or emails that allow us to understand when content has been viewed or interacted with.
2. Information We Collect Automatically
When you visit our website or interact with our emails, we may collect the following categories of data:
- Pages viewed and actions taken on our website
- Date and time of your visit
- URLs of pages visited before and after our site (referrer data)
- IP address (or a truncated/anonymized version, where applicable)
- Browser type and version
- Device type, operating system, and screen resolution
- Approximate geographic location (city/state level)
- Unique identifiers associated with cookies or tracking pixels
- Email interaction data (opens, clicks, bounces)
- Form submission data if you voluntarily provide it (such as name or email address)
This data may be linked to your email address or contact profile within Constant Contact if you submit a form or interact with our emails.
3. How We Use This Information
We use the collected data for the following purposes:
- To operate, maintain, and improve our website
- To analyze user behavior and site performance
- To personalize marketing campaigns and content
- To trigger automated email or SMS communications
- To segment audiences for more relevant messaging
- To measure marketing campaign performance
- To comply with legal obligations
- To protect against fraud, misuse, or security threats
We do not sell your personal data.
4. Third Parties With Whom We Share Data
We may share your information with trusted service providers who perform services on our behalf, including:
- Constant Contact, Inc. (email marketing, automation, tracking, segmentation)
- Website analytics providers
- Hosting and IT service providers
- Customer relationship management (CRM) systems
- Advertising and marketing service providers (for delivery and measurement)
5. Managing Cookies & Tracking Preferences
You have the ability to control how cookies and tracking technologies are used:
Browser Controls
Most web browsers allow you to:
- View stored cookies
- Delete cookies
- Block cookies from specific sites
- Block all cookies
Blocking cookies may affect site functionality and user experience.
Marketing Opt-Out
You may opt out of marketing communications at any time by:
- Clicking the “unsubscribe” link in our emails
- Contacting us at: help@virginiasbdc.org
Do Not Track Signals
Our website currently does not respond to “Do Not Track” (DNT) signals due to the lack of a consistent industry standard.
6. Virginia Consumer Data Protection Act (VCDPA) Rights
If you are a Virginia resident, you have the following rights under the VCDPA:
- The right to confirm whether we process your personal data
- The right to access your personal data
- The right to correct inaccuracies in your personal data
- The right to delete personal data provided by or obtained about you
- The right to obtain a copy of your personal data in a portable format
- The right to opt out of targeted advertising
- The right to opt out of the sale of personal data (we do not sell personal data)
- The right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects
To exercise your rights, submit a request to:
help@virginiasbdc.org
or by mail at:
Virginia Small Business Development Center (SBDC)
10306 Eaton Place, Suite 180
Fairfax, VA 22030
We will respond within 45 days as required by law. You may appeal our decision by contacting us at the same address if your request is denied.
7. Legal Basis for Processing (Where Applicable)
We process personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract
- Our legitimate interests in operating and improving our services
- Compliance with legal obligations
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal data. However, no system can be guaranteed to be 100% secure.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of those changes.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your data rights, please contact:
Virginia Small Business Development Center (SBDC)
Email: help@virginiasbdc.org
Mailing Address:
10306 Eaton Place, Suite 180
Fairfax, VA 22030