What is your message? How can you get customers back?

In this Webinar, Christina Garnett covers:

  • What is your message? How can you get customers back?
  • How to craft messaging that makes your customer feel welcomed and safe
  • How to use transparency to ensure that your customers understand that steps you’re taking and how to engage with you
  • How can you use social media and your Google My Business Listing to slowly welcome people back?
  • How to entice customers back without being pushy

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Owners and key financial decisionmakers of for-profit businesses, share your recent experiences. Did your business seek financing such as loans or lines of credit in the last 12 months? How would you rate the financial condition of your business?

The Federal Reserve’s 2022 Small Business Credit Survey is open for responses, and the Virginia SBDC Network is a partner on this effort. By taking the survey, you contribute to data that directly informs the Fed, federal government agencies, service providers, policymakers, and others—ultimately benefitting your business and other businesses like yours. Take the 10-minute survey now. 

The survey is open to businesses currently in operation, those recently closed, and those about to launch. All responses are confidential.

The survey closes November 4, 2022. Questions? Contact Grace Guynn at grace.guynn@atl.frb.org.