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2017Business ExpansionSouthwestStart-up

Felts Supports for Living

Tracy Nayar May 22, 2018

Home Sweet Home

“The SBDC and incubator services have been vital in helping us meet our goals. Assistance in accounting, legal, training, and incubator services have helped us grow and become sustainable,” shared Chris Felts. “We are excited to now have 5 office employees, 12 residential homes, and 11 individuals receiving services,” added owners Jerry and Jean Felts.

Felts Supports for Living

“We want to make sure the residents that we serve find a family they can call their own,” says Chris Felts, owner of Felts Supports for Living.

Felts’ business provides home licensing for Sponsored Residential Services, a branch of Virginia Department of Behavioral Health Developmental Services. Sponsored Residential Services provides homes for individuals with intellectual disabilities. The homes are like foster homes, and Felts Supports for Living trains families in how to work with people with intellectual disabilities, overseeing all services.

“These services provide life-changing opportunities to our clients, including travel and daily family activities. Our motto is “a life like ours,” ensuring that every person has a happy and healthy home,” says Felts.

Felts Supports for Living is a family-owned business. Chris Felts, his father Jerry, and his stepmother Jean own and operate the business. The Felts family has over 80 combined years of experience in the field. When they were just starting their business, the family worked with the Blue Ridge Crossroads SBDC to develop a business plan that was vital for licensure.

Felts Supports for Living moved into a small office in the business incubator located in the Crossroads Institute. The Blue Ridge Crossroads SBDC and business incubator continue to support Felts Supports for Living, helping to enable expansion and job creation.

“The SBDC and incubator services have been vital in helping us meet our goals. Assistance in accounting, legal, training space, and incubator services have helped us grow and become sustainable,” shared Chris Felts. “We are excited to now have five office employees, 12 residential homes, and 11 individuals receiving services,” added owners Jerry and Jean Felts.

Although the business has grown, Felts Supports for Living will remain a family-owned business and stay focused on the people they serve. “We started this business because we saw a need,” Felts says. “We like working with individuals and structuring their life so it’s their life, and they enjoy it.”

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