Crisis Management – Developing Team and Processes
Tracy Nayar
January 28, 2021
Session seven of the Refocus & Rebuild webinar series focused on crisis management and how to develop your team and processes and was led by Sam Wolford with GENEDGE.
Breakdown of Session
Opening – (1 min)
Introduction – (3.5 min)
Definition and examples of a crisis – (5.5 min)
What is crisis management and why is it important? – (1.5 min)
Crisis management vs. Disaster recovery vs. Business continuity – (2 min)
Crisis management planning – 6 steps – (7.5 min)
Factors to consider in a crisis management plan – (3 min)
Six parts of a crisis management plan – (1 min)
Developing a crisis management team – (18 min)
- Overview/team makeup- (5 min)
- Team capabilities – (2 min)
- Incorporating media relations/training and exercise – (3 min)
- Advice for leadership/management – (2.5 min)
- Characteristics of a crisis management team – (4 min)
- Overview to achieve and maintain a crisis management team – (1 min)
Crisis management in COVID-19 – (9 min)
Contact information– (1 min)
Q&A – 52:57
Closeout – 1:00:41
