Category: Management

Whistle Pig

Whistle Pig Country Store Deli & Coffee Shop

Restoring Community at the Crossroads

Owners: Jan Brown and Melissa Hubbard

Website: https://www.whistlepigcountrystore.com/

Whistle Pig Country Store Deli & Coffee Shop grew from intention, purpose, and a deep connection to place. After more than forty years away, sisters Jan Brown and Melissa Hubbard returned to Lee County and quickly recognized the shift around them. Diversity had increased, yet the shared spaces that once anchored community life had faded. A “For Sale” sign on a long-standing country store signaled more than a real estate listing. In that moment, the sisters recognized an opportunity to restore connection, not simply reopen a building.

In 2025, Jan and Melissa opened doors to Whistle Pig Country Store Deli & Coffee Shop inside the former Wheeler Store along Wilderness Road. Today, local residents mingle with visitors, travelers, and students from nearby universities. Unique merchandise lines the shelves, while a full deli and coffee shop invite guests to pause or stay awhile. From the outset, the vision held steady. Whistle Pig would foster gathering, create local jobs, and support employees through a culture of respect and care.

Opening a business in rural Appalachia brought real obstacles. Infrastructure gaps, startup logistics, and limited access to nontraditional financing shaped early decisions. Support arrived through the Mountain Empire Small Business Development Center, where the sisters partnered with advisor Becki O’Quinn. Her experience guided them through rural startup requirements, operational planning, and financial readiness.

Although funding options remained narrow, SBDC support helped identify viable opportunities and assess next steps. Small grants followed, enabling critical infrastructure improvements and paving the way to opening day.

Today, Whistle Pig Country Store Deli & Coffee Shop continues to operate with its founding purpose intact. Each morning begins with community at the center, guided by connection, service, and sustainability. Jan and Melissa credit Becki for practical guidance and for clarifying the responsibilities tied to building something meaningful in a rural place.

Their story reflects the resolve required to return home, invest locally, and create a business that serves more than customers. It serves a place.

Economic Impact

  • Opened a new rural retail, deli, and coffee shop in Lee County
  • Created 10 local jobs since opening
  • Secured $35,000 in local grant funding to support startup infrastructure needs
  • Provides a gathering place for residents, travelers, students, and park visitors
  • Continues to experience steady sales growth since opening

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Road Stripping Services

Road Striping Services

From Startup Lines to Statewide Lanes

Owner: Danielle Brouillet

Partner: Murray Hood

Website: https://roadstripingservices.com/

Road Striping Services began with a straightforward idea that felt anything but simple at the time. After leaving a large company when culture and priorities shifted, Danielle Brouillet and Murray Hood set out to build a lean, values-driven operation centered on people and performance. The mission was clear: earn trust through quality, serve clients of every size, and grow only as fast as excellence allows.

From its first job in August 2024 to a full calendar in 2025, the company specialized in pavement markings, temporary traffic control, bike lanes, and ground-mounted signage. Work contracts span from federal and state projects, local municipalities, commercial sites, and neighborhood lots. Relationships drive the business model: many contractors already trusted the leadership team’s reputation and were eager to have Road Striping Services tackle delayed jobs once its doors opened. That early confidence, coupled with thoughtful hiring and training, transformed a small crew into a tight-knit six-person team.

The Hampton Roads Small Business Development Center ( SBDC) served as a trusted guide at every stage. Danielle first connected through a webinar and quickly moved into one-to-one advising. With SBDC support, the business developed a compliant startup checklist, secured the necessary licenses and pre-qualifications, established financial systems, and accessed expert resources for bookkeeping and accounting.

As the company grew, advising evolved from “how do we start” questions to capital planning and equipment strategy, helping the team scale responsibly while maintaining its hands-on quality.

“Could I have achieved this on my own? Perhaps. However, would it have been as focused, swift, and consistent? Definitely not. I had a team, a roadmap, and the assurance to continue progressing.”

Looking ahead, Road Striping Services intends to remain deliberately sized and consistently reliable, expanding capacity only when the right people and processes are in place. The vision is steady: maintain crew safety; keep traffic moving; and deliver every project on schedule, on budget, and true to the company’s promise.

Economic Impact

  • Launched operations and completed first projects in 2024, with sustained growth through 2025
  • Built a six-person full-time team, with workforce development and on-the-job training for new hires
  • Achieved required licenses and pre-qualifications to compete for state and municipal work
  • Diversified customer mix across federal, state, local, commercial, and private sectors
  • Strengthened cash-flow management through vendor terms, bookkeeping systems, and SBDC financial advising
  • Pursuing growth capital to add equipment and expand capacity while maintaining quality standards

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IvySys Tech

IvySys Technologies

From Signals to Synthetic Data: A Virginia Company Leading the Future of Defense Analytics

Owner: James DeBardelaben

Website: https://www.ivysys.com/

IvySys Technologies began with a clear purpose. After completing his PhD at Georgia Tech and working as a software engineer and program manager at Johns Hopkins Applied Physics Lab, James DeBardelaben noticed a recurring challenge: large organizations collected massive amounts of data yet struggled to convert it into meaningful insight. That widening gap between collection and understanding motivated him to build a company capable of closing it for the defense and intelligence communities.

James launched IvySys in 2006, supporting government agencies as a traditional contractor with expertise in measurement and signature intelligence. As social media, publicly available information, and emerging data sources reshaped the information landscape, IvySys expanded its capabilities to meet the moment. The company now delivers artificial intelligence and advanced analytics tailored to mission-critical environments.

At the core of IvySys’s work lies DataFaucet, a platform that generates scalable synthetic datasets for operational analysis, predictive modeling, and scenario testing. The technology emerged from years of research supported by national science and defense initiatives. It has advanced into a Phase III SBIR effort and now actively supports government missions, including spatiotemporal synthetic data development for operational analysis teams.

Transitioning from consulting to true technology development forced IvySys to rethink its structure, streamline operations, and build a foundation focused on innovation rather than hourly contract work.

“That transition was challenging but necessary,” James explained. “We had to reshape our company into one that could move quickly and build products with real long-term value.”

As James refined the business, he also cultivated relationships within Virginia’s innovation ecosystem. His first connection to the Virginia Small Business Development Center (SBDC) came through a statewide innovation roundtable, where he met TJ Master from the Virginia SBDC – Innovation Commercialization Assistance Program (ICAP). Their conversations evolved into a mentorship that has guided IvySys through strategic planning, marketing insights, introductions to university partners, and access to programs aligned with the company’s goals.

TJ kept James informed about opportunities spanning campus-based innovation programs, venture conferences, and pitch events. These introductions helped IvySys forge connections at George Mason University and gain insight into business development resources throughout the region. “The most valuable part of working with the SBDC has been the personal relationship,” James said. “Even when he does not have the exact answer, TJ always knows who to connect me with.”

Looking ahead, IvySys aims to expand its capabilities within defense markets while adapting its technologies for commercial applications. The company also participates in entrepreneurship programs that offer go-to-market expertise and a network of advisors focused on commercialization. Over the next five years, James hopes to position IvySys for a strategic transaction or merger that accelerates the reach of its technology.

“We have built something that has the potential to support both national security and the commercial sector,” James said. “The SBDC has helped us stay connected, focused, and aware of the resources available in Virginia. That support has been invaluable as we grow.”

Economic Impact

  • Sustained employment with 6 full-time & 2 part-time staff
  • Advanced research into a commercial-ready synthetic data platform
  • Earned a $2.1M Small Business Innovation Research (SBIR) Grant to support tech development
  • Strengthened ties with Virginia’s university & small business ecosystems
  • Established new pathways for commercialization through SBDC mentorship

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Sunny Ridge Kennels

Sunny Ridge Kennels

A Leap of Faith and a Love for Dogs

Owner: Katie Shull

Website: https://srkennels.com/

When Katie Shull chose to step away from her desk job, she did not begin with a sweeping business plan—only a clear desire to spend her days around dogs. What started as a simple wish to “work with dogs instead of computers” evolved into a growing small business defined by care, commitment, and steady ambition.

After volunteering at a local animal shelter and several rescue groups, Katie realized that while she loved supporting animals, the emotional strain and limited income made long-term work there difficult. Seeking a more sustainable path, she reached out to a local kennel to gain hands-on experience. Sunny Ridge Kennels, just minutes from home, proved to be the ideal setting. When the longtime owner shared plans to retire, Katie began working part-time, learning everything from daily care routines to customer service. Over three years, she became part of the kennel’s rhythm and built lasting relationships with both the dogs and their owners.

When the moment arrived for Katie to assume control of the business, she encountered her greatest challenge: purchasing it. She sold her home to make the down payment and secured an SBA 7(a) loan to finalize the purchase. “It sounded a little crazy to some people,” she said, “but I knew this was what I wanted. It felt like a once-in-a-lifetime chance.”

That determination led her to the Shenandoah Valley Small Business Development Center (SBDC), where advisor Barry Henderson became an essential guide. “I didn’t know where to start,” Katie explained. “Barry helped me understand what banks needed to see. He taught me how to build a business plan and financial projections that made sense.” He also connected her with key resources, including an attorney who later became one of her boarding clients.

With guidance from the SBDC, Katie successfully transitioned from employee to owner in October 2024. She and her husband, Dustin, now operate the business and live on the property full-time, supported by a dedicated team of six part-time staff. Under their leadership, Sunny Ridge Kennels continues to offer a safe, clean, and nurturing environment for pets while preserving the personalized care that clients have come to rely on.

“The SBDC made a process that felt impossible seem achievable,” Katie said. “They gave me structure, confidence, and the right people to talk to when I needed them most.”

Katie’s journey is a testament to what happens when passion meets preparation. As Sunny Ridge Kennels celebrates its first anniversary, she remains focused on steady growth and happy dogs. “Every day I get to do what I love,” she said. “That’s success to me.”

Economic Impact

  • Acquired established kennel business in October 2024
  • Secured a $977,500 SBA 7(a) loan with SBDC advising and business plan support
  • Created 8 local jobs (2 full-time, 6 part-time)
  • Expanded client base while maintaining long-term boarding relationships
  • Continued investment in property updates and signage to enhance customer experience
  • Increased revenue by 38% from marketing assistance with SBDC advising

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Mountain Thyme Honey

Mountain Thyme Honey

From Four Hives to Fifteen State Park Gift Shops

Owner: Sarah Melendy

Website: https://www.mountainthymehoney.com/

Mountain Thyme Honey began as a simple dream. After nearly thirty years in Northern Virginia, Sarah Melendy moved to a quiet log cabin surrounded by mountains and wild thyme, imagining a slower, more intentional life. She had long been fascinated by beekeeping, inspired by her daughter’s college course in honeybee biology and a high school honeybee club where students shared jars of fresh honey like precious gifts. When Sarah discovered stacks of unused hive equipment in the garage of her new home, it felt like a sign. The former owner told her she could keep everything, and Sarah stepped into beekeeping with curiosity and a sense of wonder that still shapes her business today.

Her first season brought four bustling hives, producing enough honey to share with friends and family. By her second year, she began selling jars at the local farmers market under the name Mountain Thyme Honey, a tribute to the creeping thyme that carpets her stone patio each summer. Sales grew quickly when Sarah noticed a pressing need during the pandemic. Working in a senior living community, she saw residents and caregivers struggle with painfully dry skin from constant handwashing. Using beeswax from her hives, she created her first Healing Bee Butter, which became her signature product overnight.

From there, the business evolved naturally, shaped by customer conversations and Sarah’s commitment to helping people. A customer request led to her first magnesium spray, which became a top seller. Curiosity about propolis sparked a new product line after she researched its global use in natural medicine. Over time, she added jewelweed salves, Good Vibes rollers, and other products inspired by the land and the people she serves. “The feedback is what keeps me going,” Sarah shared. “When someone tells me my products changed their life, it fills me with so much purpose.”

Sarah connected with the Greater Roanoke + New River Valley Small Business Development Center (SBDC) after meeting Heather, an advisor and fellow farmers market supporter. As Sarah considered turning her growing hobby into a full business, she realized she needed structure, licensing, and guidance. Heather became a partner in the truest sense, helping her form an LLC, develop systems, organize finances, and think strategically about production. They met every other week, working through goals, questions, and dreams one step at a time. “Without the SBDC, I would have given up,” Sarah said. “It can be lonely being a business owner, and they gave me the encouragement and direction I needed.”

Today, Mountain Thyme Honey is preparing for its next chapter. Sarah recently completed a new production space on her property, allowing her to scale responsibly and reach more retailers.

“I feel like the SBDC is my partner in this business,” Sarah said. “I may be a one-woman show, but I have a whole team behind me.”

Mountain Thyme Honey continues to grow with intention, rooted in craftsmanship, community, and the extraordinary power of bees. Every jar, balm, and spray reflects Sarah’s belief that nature’s gifts should be shared—and that small businesses thrive when passion meets the right guidance.

Economic Impact

  • Formed Mountain Thyme Honey as a registered business with SBDC support
  • Expanded from farmers market sales to 15 Virginia state park gift shops
  • Developed and launched multiple new product lines including bee butter, propolis formulas, magnesium products, and herbal blends
  • Secured $75,000 to increase capacity with a dedicated production building

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KTL Restorations

KTL Restorations

Built by Hand, Grown by Vision: The Story of KTL Restorations

Owner(s): Kurtis Lawrance and Crystal Lawrance

Website: https://ktlrestorations.com/

KTL Restorations began as many great American businesses do, rooted in family, craftsmanship, and shared purpose. More than twenty-five years ago, Kurt Lawrance and his father, Tom Lawrance, spent evenings restoring classic vehicles in Tom’s backyard shop after his retirement from a long career in engineering, welding, and automotive work. That early work reflected more than a hobby. Attention to detail, deep respect for automotive history, and pride in doing things the right way quickly set them apart. Clients noticed. Those seeking more than a quick repair found something rarer: excellence.

Opportunity and vision prompted Tom’s move from Long Island to Danville. A newly purchased property included a five-thousand-square-foot shop that felt expansive compared to anything available in New York. KTL started modestly, incorporating initially to access discounted auto parts. Demand steadily followed. Word spread through enthusiast circles. Vehicles arrived from increasingly distant places. Along the way, the Lawrances unknowingly laid the groundwork for what would become a nationally recognized restoration facility.

Today, KTL Restorations operates as a world-renowned shop with three distinct service lines. Full restorations preserve vehicles exactly as they left the factory, honoring every original detail. Restomods blend classic aesthetics with modern drivetrains, braking systems, suspension, and comfort features. Full customs give clients the opportunity to design one-of-a-kind vehicles built entirely from the ground up. Collectors from across the United States, Canada, and overseas seek out KTL for a reputation built on precision and artistry few shops can rival.

Following Tom’s passing in 2014, Kurt and his wife Crystal stepped fully into leadership as second-generation owners. Their vision carried both ambition and personal meaning. One evening, Crystal asked Kurt where he saw the business in five years. His answer came quickly and confidently. He wanted KTL’s work recognized at SEMA, the world’s most prestigious automotive trade show. That milestone arrived in just three years. Since then, the company has grown from a team of three or four employees into a staff of fifteen, operating out of a thirteen-thousand-square-foot main facility and a nine-thousand-square-foot body shop.

Growth brought clarity that passion alone would not sustain expansion. That realization led the Lawrances to the Longwood Small Business Development Center (SBDC) and advisor Michael Duncan, who soon became a trusted partner. During his first visit, Michael saw both opportunity and constraint. Continued expansion within the existing footprint no longer made sense. A multi-year advising relationship followed, defined by candid conversations, strategic planning, and decisive action.

Throughout each phase of expansion, Michael worked alongside the Lawrances, evaluating space options, exploring financing strategies, and preparing the business for long-term sustainability. Crystal describes him as both strategist and steady presence, someone who challenged assumptions while grounding decisions in reality. “We might have eventually moved without his guidance,” she said, “but we would not be where we are today.”

Looking ahead, KTL Restorations now prepares for its next chapter. Plans call for full acquisition of the primary facility, expanded in-house machining and CAD capabilities, and growth of KTL Air, a new aviation refinishing division. Workforce development also remains a priority, with training programs designed to bring new talent into a highly specialized trade facing ongoing labor shortages. Over the long term, the Lawrances envision more streamlined revenue streams alongside their signature restoration work and the potential to reach five million dollars in annual revenue.

“This business has always been about more than cars,” Crystal said. “It is about honoring where we came from, respecting the people who work with us, and building something that lasts.”

KTL Restorations stands as a testament to family legacy, skilled craftsmanship, and intentional growth. With guidance from the SBDC and a clear vision for the future, the Lawrances continue to show that world-class businesses can grow in Virginia, one expertly crafted vehicle at a time.

Economic Impact

  • Expanded from a backyard operation to 22,000 square feet of combined facilities
  • Grew from 3–4 employees to 15 skilled trades professionals
  • Secured $250,000 to support major facility and equipment expansion with SBDC guidance
  • Achieved national recognition through SEMA showcases and high-profile builds
  • Created a foundation for future workforce training and advanced manufacturing growth

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Glenn’s Crane Institute

Glenn’s Crane Institute (GCI)

Training the Workforce that Keeps Virginia Moving

Owner(s): Sarah and K.C. Wallace

Website: https://www.getuponiteducation.com/

GCI, also known as Glenn’s Crane Institute, carries a legacy of mentorship, grit, and deep regard for an industry that quite literally keeps America standing. For more than thirteen years, K.C. Wallace worked as a crane operator, honing his craft under the guidance of a mentor who reshaped his future. That mentor, Robert Glenn, taught him not only how to handle cranes safely and skillfully but how to lead with integrity.

When Robert began planning retirement, he encouraged K.C. to return to the company with the intention of purchasing it. Robert’s unexpected passing halted that transition, yet it also sparked a fresh start. K.C. and his wife, Sarah, built their own training organization from the ground up, developing new curriculum, reconnecting with clients, and fostering a culture driven by professionalism and respect for the load-handling industry.

Today, GCI stands as a nationally accredited training provider, offering certification programs for crane operators, riggers, signal persons, and professionals working across industrial and transmission environments. Their certifications follow workers throughout their careers much like a driver’s license, giving students long-term value and access to higher-paying opportunities. Sarah manages operations as co-owner while K.C. leads instruction as CEO and subject matter expert. Together, they have shaped a company centered on safety, skill, and confidence for hundreds of students each year.

As their business expanded, GCI turned to the Longwood Small Business Development Center (SBDC) for support. Entrepreneurs in their region spoke highly of the Center, and the Wallaces were connected with advisors Dana Knott and Jacob Dolence, who quickly became trusted partners. With both owners immersed in daily operations, the SBDC offered a neutral sounding board for brainstorming, growth planning, and strategic decisions essential to scaling a technical training company.

The SBDC guided GCI through an important shift in focus, helping refine their direction for 2025 and identifying new opportunities. Dana and Jacob also introduced the Wallaces to financial partners who supported two major SBA loans, enabling the purchase of commercial property and an expanded equipment lineup. Four additional cranes significantly increased training capacity and elevated the professionalism of their in-house programs.

One of GCI’s most critical goals now centers on developing a structured operator program for individuals seeking a new career path, including young adults pursuing trades with strong earning potential. Their vision includes job placement connections, financial education, and personalized guidance to ensure graduates understand both their technical responsibilities and their value in the workforce.

“The SBDC provided us with unbiased support and helped shape our path forward,” Sarah said. “Their perspective, connections, and encouragement made a real difference in our growth.”

Even as the company grows, the heart of GCI stays grounded in the principles K.C. learned from his mentor decades ago: integrity, excellence, and a belief that skilled workers deserve high-quality training. With a strong foundation, expanded facilities, and a clear plan for the future, GCI stands poised to make a lasting impact on Virginia’s workforce and the industries that rely on it.

Economic Impact

  • Secured two SBA-supported loans totaling $670,000 to expand equipment and acquire commercial real estate
  • Doubled revenue nearly every year for four years, reflecting strong demand in Virginia and beyond
  • Provided nationally recognized certification exams to hundreds of operators, strengthening workforce readiness
  • Prepares workforce expertise for companies in and around Virginia

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5 Pillars Meat

5 Pillar Meats

Building a Local Food Chain in Central Virginia

Owner(s): Abdus-Sabur Family

Website: https://5pillarmeats.com/

The Abdus-Sabur family has raised livestock in Prince Edward County since the mid-1980s, caring for sheep and cattle long before the idea of owning a meat processing facility emerged. For decades, they experienced the same frustration many small farmers face: no reliable, local place to sell animals for high-quality meat production. Without a nearby USDA-inspected facility, producers often traveled long distances or accepted lower value for animals raised with care.

The family recognized that their community deserved better. Central Virginia consumers wanted access to fresh, locally grown meats they could trust, and farmers needed a dependable partner who respected the effort involved in raising animals responsibly. Out of that need grew 5 Pillar Meats, a family-owned USDA-inspected processing facility specializing in beef, sheep, and goats. Their mission centers on service: supporting farmers by providing a local market for their animals and serving consumers by delivering quality, locally sourced products that strengthen the regional food supply.

Building a facility of this scale required significant learning and perseverance. Financing a USDA-inspected plant involves a complex process that typically demands an entire team of bankers and attorneys. The family had neither. They approached the journey with determination but quickly realized how challenging it would be to secure the capital needed to construct a plant meeting federal standards. That is when they connected with their county’s Rural Development program and were referred to the Longwood Small Business Development Center (SBDC) .

Through the SBDC, the family received guidance that clarified the full scope of the project. Advising sessions addressed regulatory expectations, operational planning, and strategies for long-term sustainability. The SBDC provided insight into business structure and planning, and helped the family prepare materials necessary to pursue multiple funding opportunities.

“The SBDC helped us understand the intricacies of building an operation like this,” the family shared. “Their guidance gave us the clarity we needed to move forward with confidence.”

Today, 5 Pillar Meats is working diligently to meet growing community demand. Although the business remains in its early stages, the family pursues steady progress with excitement and cautious optimism. Their focus remains simple: support local farmers, provide high-quality meats to families, and create a sustainable business that honors decades of agricultural experience.

“We are grateful for the support we have received,” they said. “Our hope is to continue growing in a way that benefits both our community and the producers who depend on us.”

Economic Impact

  • Secured $75,000 through the Tobacco Region Commission and $50,000 through the AFID state grant
  • Created three jobs since working with the SBDC
  • Implemented a USDA-inspected facility serving local farmers and Central Virginia consumers
  • Established a regional processing option that strengthens the local food chain
  • Positioned the business for future expansion as demand grows

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LR3 Solutions

LR3 Solutions LLC

Engineering Better Outcomes: The LR3 Solutions Story

Owner: Nancy Rivers

Website: https://www.lr3solutions.com/

For Nancy Rivers, LR3 Solutions began with a simple but powerful belief: she wanted the freedom to deliver technical work at a higher standard and to build a company where engineers could grow, question, innovate, and take pride in their solutions. After years in large organizations where quality sometimes took a back seat to process, Nancy envisioned a different approach. She imagined a firm that addressed complex utility challenges with clarity and care while mentoring the next generation of engineers along the way.

In June 2020, she founded LR3 Solutions, a technical practice specializing in risk assessment, infrastructure analysis, and strategic planning for government utility systems. The firm supports military installations and federal clients facing aging infrastructure, limited funding, and the pressure to make decisions that affect both safety and long-term resilience. LR3 helps these clients understand their risks, weigh capital improvements, and identify solutions that reduce costs while increasing reliability.

Behind the technical work lies a culture Nancy shaped with intention. She developed formal and informal training pathways, fostered an environment where team members ask questions freely, and launched internal programs that encourage continuous learning. “Being a business owner allows me to set the tone for quality and to support my employees in a meaningful way,” she explained. “We want every engineer to feel empowered to do their best work.”

As LR3 began to grow, Nancy recognized the need for guidance outside her technical expertise. A colleague introduced her to the Mason Small Business Development Center (SBDC), launching a long-term advising relationship that helped her strengthen the company’s foundation.

Her SBDC advisor, Timm Johnson, guided her through business registration, operational setup, payroll and accounting reviews, and marketing strategy development. He recommended workshops, encouraged her to join the Thrive Emerging Leaders program , and offered steady direction whenever new questions arose. Nancy valued that the SBDC didn’t provide quick answers; instead, it offered frameworks that allowed her to make informed decisions and take confident next steps.

LR3 continues to evolve as Nancy and her team explore new service lines and support more clients tackling complex infrastructure challenges. The firm recently launched a service for electric companies responding to emergency events, creating another pathway for growth. Nancy finds fulfillment in seeing employees engage in generating fresh ideas and identifying ways the company can expand its impact.

“The SBDC is a rich resource. Their guidance does not just provide answers. It helps you learn how to build your business step by step,” Nancy said. “Good employees make all the difference, and I am grateful for the chance to lead a company where we can grow together.”

Looking ahead, LR3 Solutions plans to deepen its technical offerings and continue supporting government partners who rely on accurate data and thoughtful analysis. With the SBDC still by her side, Nancy focuses on scaling with purpose, strengthening her team, and maintaining the standards that set LR3 apart.

 Economic Impact
  • Hired staff to meet new government contract requirements, including a role converted for CMMC Level 2 compliance
  • Maintained steady 3% annual revenue growth
  • Added a new storm response support service contract with long-term revenue potential
  • Expanded technical offerings to meet broader federal and utility client needs
  • Strengthened operational systems through SBDC-supported accounting, payroll, and marketing guidance

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D&S Wellness

D&S Wellness Spa

From Personal Healing to Community Care

Owner: Diana De Paz-Ceus

Website: https://www.dandswellnessspa.com/

D&S Wellness Spa began as a deeply personal mission for founder Diana De Paz-Ceus. After moving to Williamsburg, Diana contracted E. coli while traveling and spent long, exhausting hours waiting for IV therapy in the emergency room. She recalled a similar experience during pregnancy when she required IV support for hyperemesis and often wondered why no dedicated wellness space offering this level of care existed in her community. With experience working in a plastic surgery office and hands-on familiarity with cosmetic procedures, she saw an opportunity to create a space that combined medical expertise with compassionate care.

In October 2022, Diana opened D&S Wellness Spa, initially focusing solely on IV therapy. Client demand quickly expanded her offerings. Today, the spa provides IV therapy for immune support, chronic illness recovery, long COVID, migraines, prenatal care, and athletic performance. Cosmetic and wellness treatments include body sculpting, microneedling, facial tightening, medical weight loss, massage, and red-light therapy. Roughly half of her clients visit for medical challenges, while the other half seek cosmetic improvements or wellness support they struggled to find elsewhere.

As Diana planned for growth, she recognized the need for guidance in building a strong business structure. A referral from her VA agent introduced her to the Hampton Roads Small Business Development Center (SBDC), where advisor Donna Norman became a key partner. “I had no idea help like this even existed,” Diana said. “Donna treated my business as if it were her own. She explained everything clearly, followed up, checked in, and truly cared about my success.”

Donna helped Diana develop a full business model, navigate licensing and compliance, organize financial tracking, and create accurate projections. She also connected Diana with Sarah for QuickBooks setup and ongoing financial support.

As the spa grew, Diana reinvested profits to add new services and equipment, building a more complete wellness environment for her clients. She now partners with a marketing company to expand community awareness, emphasizing medical weight loss as a gateway service that introduces clients to the full range of treatments. With nearly all equipment and services in place, Diana is preparing for the next chapter of growth.

“We care about our clients and treat them the way we would want to be treated,” Diana said. “That is what makes D&S Wellness Spa different.”

Clients as young as fifteen and as old as eighty-five trust D&S Wellness Spa for both wellness support and aesthetic care. As the business continues to grow, Diana remains committed to creating a welcoming, restorative environment where every person receives thoughtful, personalized care guided by expertise and compassion.

Economic Impact

  • Established operations in October 2022 and expanded to a full-service wellness and cosmetic spa
  • Hired a nurse and an administrative professional with continued plans for staffing growth
  • Secured $480,000 SBA 504(a) loan with SBDC preparation and support

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